How do I send a whole folder rather than separate files?
Create a ZIP archive of the folder using your computer’s file manager, then send that ZIP through Sendaway as one file. The recipient downloads and extracts the archive. This is the documented way to carry a directory structure; selecting several loose files is not a guarantee that all subfolders are preserved.
Zip the folder, send the archive and extract it after pickup
1
Select the file
Open Sendaway on the sending device and select the file or prepared bundle.
2
Create the pickup code
Choose the appropriate mode and wait for the transfer to be ready.
3
Receive and save
Open Sendaway on the other device, enter the code, and save the result.
Create and inspect the archive before uploading
On Windows, use the folder’s ZIP or compressed-folder option in File Explorer. On Mac, use the file manager’s compression option. ChromeOS also supports selecting files or a folder and creating a ZIP in Files. Menu names vary by operating-system version.
Open the finished archive locally and check its top-level folder and a few nested files. Confirm the archive’s size before choosing the transfer allowance. JPEG images and modern video often shrink very little in a ZIP, so packaging the folder does not necessarily make it fit a smaller limit.
Extract on the receiving device and check the complete folder
Upload the ZIP as a file, wait for Code ready and give the code to the intended recipient. They should save the archive before extracting it with a compatible archive application. A browser preview of the archive is not the same as having an extracted working copy.
Plan space for both the downloaded archive and its extracted contents. If you need special permissions, symbolic links or application-specific package behavior, choose an appropriate archive format and verify the result on the receiving operating system. Sendaway does not inspect or repair an archive’s contents.
What to check before sending
No recipient account
The recipient opens Sendaway in a browser and uses the transfer code.
Pick a suitable size allowance
Check the complete selected size against the free or paid transfer limit before starting.
Temporary by design
Cloud pickup expires within 24 hours. Local Transfer requires a live connection between both browsers.
Which transfer method fits this job?
Method
Best for
What to know
ZIP through Sendaway
A temporary organised bundle
Prepare and verify the archive first
Loose file selection
A small set of independent files
Do not assume directory hierarchy is preserved
Shared cloud folder
Ongoing edits and collaboration
Permissions and retained storage need management
External storage
Offline folder copies
Check disk format and destination permissions
Common problems and what to try
The ZIP is too large
Choose a sufficient allowance or divide the project into meaningful independent archives.
Extraction fails
Check the saved size, available space and archive-format support.
Files seem missing after extraction
Compare with the archive you verified on the source device before sending again.
Limits and availability: Free Cloud transfers support up to 500 MB, with 3 free sends per day shared across Cloud and Local. Free Local supports up to 1 GB. Paid Cloud options support up to 10 GB or 50 GB. Cloud transfers expire within 24 hours; collect before expiry and check the saved file before deleting your own copy.
Questions before you transfer
Can I preserve nested folders?
An archive can carry the structure it contains. Verify it before sending and after extraction.
Does ZIP reduce photo or video quality?
ZIP is lossless packaging, unlike image resizing or video transcoding. It may offer little size saving for compressed media.
Is a ZIP password the same as a Sendaway passcode?
No. Archive encryption and the transfer’s pickup passcode are separate controls.