How do I let more than one person collect the same file?
Choose Group Send in the Cloud transfer screen and set the available pickup allowance before generating the code. Share the resulting code and optional passcode with the intended recipients. The transfer expires after its permitted pickups are completed or after 24 hours; it is not an unlimited-download public folder.
Choose Group Send before generating the code
1
Choose Cloud and Group Send
Select the files, then choose Group Send where the transfer screen offers it.
2
Set the pickup allowance
Select the number of permitted pickups and add an optional passcode if appropriate.
3
Share with the intended recipients
Give them the code and explain the allowance and expiry before collection.
Set the pickup count before sharing the code
A standard single-pickup code is designed for one completed collection. For a group, use the Group Send control before preparing the transfer and choose the offered allowance. The current control offers two to five pickups. Verify the selection on the ready screen.
Tell recipients that the transfer is temporary and the allowance is shared. It is a count of permitted pickups, not an authenticated list of named people. Give the code only to the intended group and avoid posting it publicly. Do not assume that refreshing or forwarding a code increases its allowance.
Use a shared folder instead when the job needs ongoing access
Group Send suits a temporary copy of a finished file, such as a set of exports that several people need to collect promptly. It does not maintain revisions, identify collaborators or replace an organisation’s document permissions.
For repeated access, editing or a larger audience, an appropriately permissioned shared folder may be the better option. Keep your own source copy and confirm that the intended recipients have saved theirs before deleting it. Once the transfer expires or the allowance is completed, prepare another transfer if another copy is needed.
The recipient opens Sendaway in a browser and uses the transfer code.
Pick a suitable size allowance
Check the complete selected size against the free or paid transfer limit before starting.
Temporary by design
Cloud pickup expires within 24 hours. Local Transfer requires a live connection between both browsers.
Which transfer method fits this job?
Method
Best for
What to know
Group Send
Several temporary pickups
A chosen allowance, shared code and expiry
Single pickup
One completed collection
Not suitable for distributing one code to a whole group
Shared drive folder
Ongoing team access and editing
Account-level permissions and retained storage
Separate transfers
Independent handoffs
Prepare and manage each transfer separately
Common problems and what to try
A second person cannot retrieve
Check whether a single-pickup transfer was created or the group allowance is exhausted.
The group needs access tomorrow
Check the 24-hour expiry and use a persistent sharing method if needed.
The code reached an unintended person
Treat the code as access information and avoid further distribution; do not assume it identifies recipients.
Limits and availability: Free Cloud transfers support up to 500 MB, with 3 free sends per day shared across Cloud and Local. Free Local supports up to 1 GB. Paid Cloud options support up to 10 GB or 50 GB. Cloud transfers expire within 24 hours; collect before expiry and check the saved file before deleting your own copy.
Questions before you transfer
Can one code be downloaded unlimited times?
No. Group Send has a selected pickup allowance and an expiry.
Does a pickup count prove a particular person received it?
No. The allowance is not a verified list of named recipients.
Is Group Send available in Local Transfer?
This guide describes the Cloud Group Send control, not a live Local broadcast.